Australia's only done-for-you invoice recovery service built exclusively for tradies. We connect to your Xero, chase every overdue invoice via SMS, and manage it all — so you never have to.
Not software you operate. Not reminders you ignore. A service that recovers your money. You don't have to do anything.
Find out exactly how much you're owed, how much you're losing, and what you'd get back with a done-for-you recovery service.
You did the job. You sent the invoice. Then nothing. Xero shoots off one email nobody reads. And you're left doing it the old way — chasing people at 9pm, feeling awkward, wondering if you're going to piss them off. Most of the time you just give up and eat it.
Read-only access. We see invoice numbers, amounts, due dates, and customer names. We cannot touch your money or change anything in your Xero. Ever. Takes 2 minutes.
We learn how you talk to clients — your greeting style, your tone, your boundaries. Then we build a custom SMS sequence that sounds like you wrote every message. Not a template. Your voice.
Every overdue invoice gets followed up automatically via SMS and email. The tone escalates the longer it goes unpaid. It stops the moment they pay. We monitor it daily, handle anything unusual, and send you a monthly report showing exactly what was recovered.
During onboarding, we ask you four quick questions and get you to paste in a couple of real texts you've sent. That's all we need to build your custom voice profile.
| Basic Reminders | Invoice Software | NeverChase ✓ | |
|---|---|---|---|
| What it is | A feature inside your accounting app | Software you configure and manage yourself | Done-for-you service — we manage everything |
| Built for | Everyone (generic) | Finance directors & AR teams at large companies | Sole traders & small trade businesses |
| Primary channel | Email only | Email only | SMS-first — your clients don't check email |
| Setup | Built-in (limited) | Weeks of configuration | We set it up for you |
| Ongoing work | Manual follow-up by you | Requires dedicated management by you | Zero — we monitor and manage daily |
| Message tone | Generic template | Corporate / formal templates | Custom to your voice — sounds like you wrote it |
| VIP client protection | ✕ | ✕ | ✓ Protected Contacts — we never chase your sacred clients |
| Dispute handling | ✕ | ✕ | ✓ We detect disputes and alert you instantly |
| Accountability | No one | You — it's your problem | Us — a real person monitors your account |
| Guarantee | ✕ | ✕ | ✓ Full money-back, setup fee included |
This isn't software you learn. It's a service that recovers your money while you're on the tools.
Plus a monthly report showing exactly what was recovered, what's still outstanding, and what's coming next. You always know where your money is.
If we don't recover more money than the service costs you in the first 30 days — we refund every single dollar. Setup fee included. No questions asked.
Got a developer who sends you $200k a year? A builder you've worked with for a decade? Add them to your VIP list — we'll never chase them. We just SMS you: "Invoice #1042 for Davo's Building Co is 14 days overdue — reply Y to chase or N to skip."
For the first 30 days, every message comes to you before it goes to your customer. "We're about to send this to Mick's Plumbing. Reply S to send, E to edit, or X to skip." By day 30, you've seen how it works — and you trust it completely.
We see invoice numbers, amounts, due dates, and customer names. That's it. We cannot touch your money. We cannot change anything in your Xero. We cannot share your data with anyone. Ever. It's in your Service Agreement before we connect a single thing.
We watched good tradies — hard workers who do quality jobs — get burned by slow payers. Meanwhile, the big end of town had entire credit control departments chasing invoices automatically. We built NeverChase so you have the same power they do — without hiring a single person.
We're an Australian business. We're accountable. If something goes wrong, there's a real person on the other end of the phone who'll fix it. Not a chatbot. Not a ticket queue. A person.
ABN visible. Address on file. Not an anonymous product floating in a void.
Your recovery service is monitored daily. When something unusual comes up, we handle it. When something goes wrong, you talk to a person who picks up the phone.
Read-only Xero access. Data encrypted in transit and at rest. If NeverChase ever closes, your data is returned or destroyed — it's in the Service Agreement.
If we don't recover more than the service costs in 30 days, every dollar comes back — setup fee included. We take the risk.
Add them to your Protected Contacts list. We'll never message them — we'll SMS you instead: "Invoice #1042 for Davo's Building Co is 14 days overdue — reply Y to chase or N to skip." Your sacred relationships stay sacred.
Exactly what you'd say. During onboarding, we learn your voice — your greeting style, your tone, your boundaries. Then we build messages that sound like you wrote them. Scroll up to see the exact Day 1, Day 14, and Day 21 messages.
Almost none. You give us Xero access (2 minutes) and answer a few questions about your voice (5 minutes). After that, we handle everything — the sequences, the monitoring, the reports. You don't have to do anything.
No. Read-only access only. We see invoice numbers, amounts, due dates, and customer names. We cannot touch your money, change anything in your Xero, or share your data with anyone. It's in your Service Agreement before we connect a single thing.
We detect it. If a customer replies with "I already paid" or "the job isn't finished" — the sequence pauses instantly and we alert you via SMS. You handle it personally. We never escalate a dispute.
If we don't recover more money than the service costs you in the first 30 days, we refund every dollar — setup fee included. No questions asked. No forms. No hoops. We take the risk because we know what this does.
Invoice software is a tool you configure and manage yourself. It sends generic emails. It requires ongoing attention. NeverChase is a done-for-you service — we build your recovery sequences, manage them daily, handle disputes, and send you monthly reports. You don't operate anything. We do.
We're an Australian business — ABN registered, real address, real humans managing your account. We built NeverChase because we watched tradies get screwed by slow payers while corporates had entire credit control departments. We're accountable, transparent, and we put the guarantee in writing.
Fill in your details below. We'll text you within the hour to lock in a 10-minute call. No pressure. No sales pitch longer than your smoko break.
We'll text you to confirm a time. No spam. No obligation.